Payment Policy

Last Updated: September 3, 2026

At Roomcytle, we want the checkout process to be simple, clear, and convenient.

1. Accepted Payment Methods

Roomcytle accepts:

• Visa
• Mastercard
• American Express
• Diners Club
• Discover

Payment options may vary depending on your location and checkout conditions.

2. Payment at Checkout

Payment is collected when you place an order through Roomcytle.shop.

Please review your products, quantities, shipping information, and total order amount before completing your purchase.

3. Payment Authorization

Your payment provider may verify and authorize the transaction.

An order may not be processed if payment is declined or cannot be authorized.

4. Payment Security

Roomcytle takes reasonable steps to help protect payment transactions and customer information.

Our website uses SSL (Secure Sockets Layer) encryption to help protect information transmitted during checkout. Payment information may also be processed through third-party payment providers and payment networks that use their own security measures.

5. Pricing & Checkout Errors

We make reasonable efforts to display accurate prices and checkout information.

If an obvious pricing, product, or technical error affects an order, we may contact you before processing the order or cancel the affected order when appropriate.

If payment was collected for a canceled order, the applicable refund will be returned to the original payment method.

6. Refunds

Approved refunds are issued to the original payment method.

Refunds are generally processed within 7 business days after the return has been approved.

Your bank, card issuer, or payment provider may require additional time.

7. Failed or Declined Payments

If your payment is declined, check your billing and payment information or contact your bank or card issuer.

Roomcytle cannot override a payment provider's decision.

8. Order Cancellation

Please contact [email protected] as soon as possible to request a cancellation.

Orders can only be canceled before shipment. Once an order has been shipped, it cannot be canceled.

Approved cancellations will be refunded to the original payment method.

9. Chargebacks

If you have a payment or order concern, please contact [email protected] first so we can assist.

For chargebacks or payment disputes, Roomcytle may provide relevant order, payment, shipping, delivery, or refund information to the payment provider.

10. Contact Us

Roomcytle
Website: Roomcytle.shop
Email: [email protected]
Phone: +1 413-944-0904
Business Address: 36 Main St, Lenox, MA 01240, United States