Terms of Service
Last Updated: September 3, 2026
Welcome to roomcytle.shop. These Terms of Service explain the rules that apply when you visit our website, browse our products, or place an order with us.
By accessing or using Roomcytle.shop, you agree to these Terms of Service. If you do not agree with any part of these terms, please do not use our website.
1. About Roomcytle
Roomcytle is an online store offering pottery, ceramic tableware, mugs, plates, serving bowls, casserole dishes, and other kitchen and dining products.
Business Name: Roomcytle
Website: Roomcytle.shop
Email: [email protected]
Phone: +1 413-944-0904
Business Address: 36 Main St, Lenox, MA 01240, United States
2. Using Our Website
You may use Roomcytle.shop for personal and lawful shopping purposes.
When using our website, you agree not to:
- Use the website for unlawful purposes
- Attempt to interfere with the website or its security
- Provide false or misleading information
- Attempt to access another customer's account or information
- Copy or misuse our website content without permission
We may restrict or suspend access to the website when reasonably necessary to protect our business, customers, or website.
3. Product Information
We make reasonable efforts to provide accurate product descriptions, photographs, specifications, measurements, colors, and other product information.
Minor differences may occur between products shown on the website and the actual products, including differences in color or appearance due to lighting, photography, or individual screen settings.
Please review product information carefully before placing an order.
4. Product Availability
Product availability may change without notice.
If a product becomes unavailable after you place an order, we may contact you regarding the order or cancel the affected item.
If payment has already been collected for a canceled order, the applicable amount will be refunded to the original payment method.
5. Prices and Order Information
We make reasonable efforts to display accurate prices and product information on our website.
Prices may change from time to time without prior notice.
If an obvious pricing, product, or technical error affects an order, we may contact you before processing the order or cancel the affected order when appropriate.
6. Placing an Order
When placing an order, please make sure your product selection, quantity, shipping address, email address, and other information are correct.
Submitting an order means you are requesting to purchase the selected products at the price and terms displayed at checkout.
Orders are generally processed after payment has been successfully confirmed.
7. Payment
Roomcytle accepts the payment methods displayed at checkout, which may include:
- Visa
- Mastercard
- American Express
- Diners Club
- Discover
Payment authorization is handled through the applicable payment provider.
If payment is declined or cannot be authorized, the order may not be completed.
8. Shipping
Roomcytle offers free standard shipping.
Orders are generally processed within 1–3 business days.
After processing, standard delivery generally takes 3–5 business days, for an estimated total delivery time of 4–8 business days.
Delivery estimates may vary due to carrier delays, weather, holidays, transportation issues, incorrect shipping information, or other circumstances outside our reasonable control.
For complete details, please review our Shipping Policy.
9. Returns and Refunds
Eligible products may generally be returned within 30 days from the date of delivery.
Returned items must be unused and meet the requirements described in our Refund & Return Policy.
Customers are responsible for return shipping costs unless the return is due to an incorrect, damaged, or defective item.
Approved refunds are issued to the original payment method and are generally processed within 7 business days after the return has been approved.
10. Order Cancellation
Please contact [email protected] as soon as possible to request a cancellation.
Orders can only be canceled before shipment. Once an order has been shipped, it cannot be canceled.
11. Damaged, Defective, or Incorrect Products
If you receive a damaged, defective, or incorrect product, please contact [email protected] as soon as possible.
Please provide your order number, a description of the issue, and photos when applicable.
We will review the information and provide appropriate assistance.
12. Intellectual Property
The content on Roomcytle.shop, including product images, text, logos, graphics, page designs, and other materials, may belong to Roomcytle or its respective content providers.
You may not reproduce, copy, distribute, modify, or use our website content for commercial purposes without permission.
13. Third-Party Services and Links
Our website may use or link to third-party services, websites, payment providers, shipping services, or other platforms.
Third-party services operate under their own terms and policies. Roomcytle is not responsible for the content, availability, privacy practices, or security of third-party websites that we do not operate.
14. Website Availability
We work to keep Roomcytle.shop available and functioning properly, but we cannot guarantee that the website will always be available, uninterrupted, or free from technical issues.
Temporary interruptions may occur because of maintenance, technical problems, updates, or circumstances outside our control.
15. Limitation of Responsibility
To the extent permitted by applicable law, Roomcytle is not responsible for losses or delays caused by circumstances outside our reasonable control, including carrier delays, severe weather, technical interruptions, or other unexpected events.
Nothing in these Terms of Service is intended to limit rights or protections that cannot legally be excluded.
16. Changes to These Terms of Service
We may update these Terms of Service from time to time to reflect changes to our business, website, services, or legal requirements.
When changes are made, we will update the Last Updated date at the top of this page.
17. Contact Us
If you have questions about these Terms of Service, your order, or our services, please contact us:
Roomcytle
Email: [email protected]
Phone: +1 413-944-0904
Business Hours: Monday–Friday, 9:00 AM–5:00 PM
Business Address: 36 Main St, Lenox, MA 01240, United States
Roomcytle — Simple shopping, clear policies, and friendly customer support.