Privacy Policy
Last Updated: September 3, 2026
At Roomcytle, we value your privacy. This Privacy Policy explains what information we may collect, how we use it, and how it may be shared when you visit or shop at Roomcytle.shop.
1. Information We Collect
We may collect information you provide when you place an order, contact us, or use our website, including:
- Name
- Billing and shipping address
- Email address
- Phone number
- Order and purchase information
- Payment-related information
- Customer service communications
We may also collect technical information such as your IP address, browser type, device type, pages viewed, and general website usage information.
2. How We Use Your Information
We may use your information to:
- Process and fulfill orders
- Arrange shipping and delivery
- Send order and shipping updates
- Process payments, refunds, and returns
- Respond to customer inquiries
- Maintain and improve our website
- Prevent fraud and unauthorized activity
- Maintain business records
- Comply with applicable laws
3. Payment Information
Payments may be processed by third-party payment providers available at checkout.
These providers may collect and process payment information according to their own privacy policies and terms.
Roomcytle does not need to store complete payment card information when payment details are processed by a third-party payment provider.
4. Cookies and Similar Technologies
Roomcytle.shop may use cookies and similar technologies to support website functionality and improve the shopping experience.
Cookies may be used to:
- Keep items in your shopping cart
- Remember website preferences
- Understand website usage
- Improve website functionality and security
You can manage cookies through your browser settings. Disabling certain cookies may affect some website features.
5. How We Share Information
We do not sell or rent your personal information for money.
We may share information with service providers when reasonably necessary to operate our store, including providers involved in:
- Payment processing
- Order fulfillment
- Shipping and delivery
- Website hosting and technical services
- Customer support
- Fraud prevention and security
We may also disclose information when required by law or when reasonably necessary to protect our customers, business, website, property, or legal rights.
6. Order and Shipping Information
When you place an order, we use the information necessary to process and deliver your purchase.
This may include your name, shipping address, email address, phone number, and order details.
We may contact you regarding your order, including order confirmations, shipping updates, tracking information, or fulfillment issues.
7. Customer Communications
When you contact Roomcytle, we may retain relevant information from the communication to respond to your request and maintain customer service records.
Email: [email protected]
Phone: +1 413-944-0904
8. Data Security
We take reasonable steps to protect personal information from unauthorized access, misuse, alteration, disclosure, or loss.
However, no online system or electronic transmission can be guaranteed to be completely secure.
9. Information Retention
We retain personal information for as long as reasonably necessary for business, legal, operational, and customer service purposes.
This may include information needed for orders, returns, refunds, disputes, accounting records, fraud prevention, and legal requirements.
10. Your Privacy Choices
Depending on where you live and applicable privacy laws, you may have rights regarding your personal information, including requesting access, correction, or deletion of certain information.
To make a privacy-related request, contact us using the information below. We may need to verify your request before completing it.
11. Children's Privacy
Roomcytle.shop is not intended to knowingly collect personal information from children.
If you believe a child has provided personal information to us, please contact us so we can review the situation.
12. Third-Party Services
Our website may use or link to third-party services, websites, payment providers, or other platforms.
Third-party services have their own privacy policies and terms. Roomcytle is not responsible for the privacy practices or security of third-party services that we do not operate.
13. Changes to This Privacy Policy
We may update this Privacy Policy when our business, website, services, or legal requirements change.
When updates are made, we will change the Last Updated date at the top of this page.
14. Contact Us
If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact us:
Roomcytle
Website: Roomcytle.shop
Email: [email protected]
Phone: +1 413-944-0904
Business Address: 36 Main St, Lenox, MA 01240, United States